SIA bags world's best airline title, Transport News & Top Stories

AirAsia Group Bhd CEO Tony Fernandes at a media session after Air Asia was named the best low-cost airline for the 10th year in a row

RIYADH - flynas, the Saudi carrier and leading low-cost airline in the Middle East, made another remarkable national achievement by winning on Tuesday the prestigious Skytrax award for the Best Low-Cost Airline in the Middle East for the second consecutive year.

A different survey by TripAdvisor found the best budget airline in the world was Jet2.com, which is based in the UK.

For the fourth time, Singapore Airlines has proven to be victorious.

In the past 12 months the airline also rolled out new seats for its A380 superjumbos, including its first double-beds in business class.

At the same time, no United States airline cracked the top 35.

It previously won in 2004, 2007 and 2008 and is the first time in ten years that they won it again.

Air Canada was named Best Airline in North America, while Air Transat was named Best Leisure Airline in the World.

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United Kingdom airlines did not make the cut and sadly didn't get into the Top 20 for best airlines in the world for 2018.

"A key "wow" factor for customers is consistency and this proved to a real asset for Singapore Airlines who scored highly across both product and service", said Skytrax spokesperson Edward Plaisted in a statement.

Accepting the trophy on behalf of the company, SIA chief executive Goh Choon Phong said: "I dedicate it to the 26,000 SIA group employees who focus every day on delivering the world's best travel experience to our customers". This year, more than 20 million passengers on 320 airlines participated.

To do this, the airline has embarked on a three-year transformation plan which was launched just over a year ago.

The awards event was held on July 17 in London and is known as the equivalent of the Oscars for the airline industry.

Looking at over 355 airlines, elements such as quality of service, boarding assistance as well as cabin cleanliness and comfort are all taken into account. Qantas Airways 3. Singapore Airlines 4. Lufthansa 9. Turkish Airlines 10.

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