United halts pet-hauling service ater Dog death, bungles

031818-dog-killed-united

We are taking this voluntary action to conduct a thorough and systematic review of our PetSafe program and make improvements that will ensure the best possible experience for our customers and their pets.

United Airlines announced yesterday it has temporarily suspended reservations for its PetSafe animal transport service with immediate effect.

United Airlines has announced it is suspending its "animal-shipping cargo program" while it conducts a review.

United's decision follows incidents last week in which dogs were mistakenly sent to incorrect destinations.

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Since the PetSafe service is only for animals in the cargo compartment, new rules for the program wouldn't have made any difference for the French bulldog, which died in the passenger cabin.

"To prevent this from happening again, by April we will issue bright colored bag tags to customers traveling with in-cabin pets", United said in a statement, "This visual tag will further help our flight attendants identify pets in-cabin". Then the carrier mistakenly shipped a Kansas-bound dog to Japan, and in a separate incident, it had to divert another flight to Akron, Ohio, after the airline realized a pet had been loaded onto the flight in error.

According to reports, 18 companion animals died aboard United Airlines flights in 2017 - way above the four that died on Delta and American Airlines combined. Last week, a small dog died after it was put in the overhead bin on a United flight.

"Dogs aren't baggage, and the confusion, noise, extreme temperatures, and improper pressurization of a cargo hold can be terrifying and even deadly for them".

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